
Many website owners are confident that everything is fine with their resource: pages open, buttons work, and the contact form functions properly. The site displays correctly on the work computer, loads quickly in a familiar browser, and raises no suspicions. However, the paradox is that at the same time this very website may be almost inaccessible or inconvenient for real clients. Visitors come in but leave quickly, without submitting requests, reading content, or making purchases. The reason lies in the difference between the conditions in which the owner sees the site and those in which users access it.








